Frequently Asked Questions
Everything you need to know about our premium silver jewelry.
What materials are used in Touch925 jewelry?
We specialize in high-quality 925 Sterling Silver. Each piece is hallmarked to guarantee purity and often features rhodium plating to prevent tarnishing and enhance shine.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
How should I care for my sterling silver jewelry?
To maintain its luster, avoid contact with harsh chemicals, perfumes, and water. Store your jewelry in a cool, dry place, preferably in the airtight pouch provided with your order.
Do you offer international shipping?
Yes, Touch925 ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.
Is it safe to pay with my credit card on your site?
Absolutely. Our website uses SSL encryption technology to ensure that all your personal and payment information is kept 100% secure and confidential.